This joint publication with PwC explores the views of and vision for the future of those on the frontline of urban transport. In particular, the report tries to understand how that future is being shaped and managed in response to: changing customer expectations and demand; governance and the devolution agenda; funding and financing in a foreseeable future of continuing austerity; delivering new infrastructure to tighter expectations on time and reduced cost; and service delivery in an environment of constant change. This publication was been informed by a series of regional roundtable discussions with transport planners and officers, decision-makers, transport service providers, academics, local business, trade bodies and funders. It also takes a steer from a survey of councillors held in Spring 2014.