This report for Unison is based on an online survey of 1,000 support staff who are UNISON members working in public services across the UK, and analysis of ONS jobs data. Its findings should ring alarm bells in Westminster, Whitehall, devolved administrations and the offices of all public service employers, in the NHS, local government, education and policing. With the number of people employed in the public sector now at the lowest proportion of those in paid work since comparable records began, those who are left find themselves overworked,
undervalued and deeply concerned about the impact that worsening working conditions are having on service quality and service delivery.
The situation in many workplaces is reaching crisis point. Eight out of ten say that morale in their workplace is at rock bottom due to poor management, excessive workloads and low pay.